The following is an edited version of my opinion-editorial appearing in the Calgary Herald, 2 September 2015.
Last week Jesse Rau, a Calgary bus driver, made national headlines for claiming that, because of his religious beliefs, he would rather quit than drive Calgary Transit’s rainbow-decorated Ride with Pride bus. “Then quit!” was the succinct reaction of many on social media.
At first glance, the legal rights at issue appear refreshingly clear. Calgary Transit’s rainbow bus, scheduled for service in the two weeks leading up to Calgary’s Pride Parade, is a welcome celebration of the LGBTQA community, diversity, and human rights. Justifiably proud of its initiative and its positive message of inclusion, Calgary Transit responded to Mr. Rau’s concerns with a reminder that “drivers can only refuse work based on safety issues.” The human rights landscape, however, is not so definitive.
The Alberta Human Rights Act, like other provincial human rights codes, protects employees from discrimination based on their religious beliefs, including Mr. Rau’s (s. 7(1)(b)). For the most part, that means that employers cannot prefer to hire or fire an individual based on their religious views, but it also requires that when workplace rules substantially conflict with an employee’s religious beliefs, the employer has a duty to accommodate the employee to the point of undue hardship. While there is no strict formula of when hardship becomes undue, courts and human rights commissions will examine the financial cost, feasibility, and overall impact on operations of the proposed accommodation in making their determination about where to draw the line.
As a classic example, the Supreme Court of Canada has held that employers generally have a legal duty to accommodate employees compelled by faith to observe a religious day of rest (see Central Alberta Dairy Pool v Alberta, [1990] 2 SCR 489; Ontario Human Rights Commission v Simpson-Sears, [1985] 2 SCR 536). An employer’s argument that working on a particular day is an essential feature of the job necessary for all employees will usually fail to meet the threshold of undue hardship since it is almost always possible to alter work schedules and balance work commitments to allow employees to observe religious holidays and Sabbaths.
Mr. Rau’s religious objection to driving the rainbow bus arguably gives rise to a similar duty to accommodate. It does not matter that other Christians do not share his particular views, or that others see no conflict between his beliefs and his work responsibilities. For good reason, courts have avoided arbitrating the merits of religious doctrine and its obligations. “Religion,” the Supreme Court of Canada has written, “is about freely and deeply held personal convictions or beliefs connected to an individual’s spiritual faith and integrally linked to one’s self-definition and spiritual fulfillment” (Syndicat Northcrest v Amselem, 2004 SCC 47). In other words, faith is a deeply personal matter, and individuals are entitled to define their own sense of the divine and the obligations such devotion imposes, so long as they are sincere in doing so. Mr. Rau’s position, it would seem, is that his beliefs forbid him from driving a bus specifically intended to promote a set of values for which he has sincere religious objection.
Of course, one can imagine all sorts of demands cloaked in religious rationale which employers will not have to accommodate. No employer would have to continue to employ an employee who, for religious reasons, could only work one day a week, or one hour a day. Someone working at a call centre is unlikely to be able to convince a human rights commission that his six-month religiously-motivated vow of silence can be reasonably accommodated. There are many features of many workplaces that are not negotiable regardless of an individual’s religious convictions. For its part, Calgary Transit can insist that all drivers carry out the core demands of the job – to pick up, respect, and transport safely all members of the public – regardless of a driver’s religious views. Marriage Commissioners Appointed Under The Marriage Act (Re), 2011 SKCA 3
Crucially, human rights law also protects the users of public services from discriminatory treatment (s. 4, Alberta Human Rights Act). Individuals, businesses, and marriage commissioners seeking to avoid serving gay and lesbian clients on religious grounds have quite rightly failed to protect their right to discriminate under human rights law (see Nichols v MJ, SKQB 299; Marriage Commissioners Appointed Under The Marriage Act (Re), 2011 SKCA 3). The rainbow bus is a celebration, but also an important reminder of the need for vigilance in protecting the equality rights of the LGBTQA community.
But each case must turn on its own facts. In the case of Calgary’s rainbow bus, Mr. Rau finds himself in a conflict between his religious beliefs and the potential demands of his job. He should not have to lose his employment because of that conflict since his religious beliefs are easily accommodated well short of undue hardship. Just as employees can be accommodated by not scheduling them to work on a particular day for religious reasons, Mr. Rau can be accommodated by not scheduling him to drive a particular bus over a short two-week period for religious reasons.
Bravo to Calgary Transit for its rainbow bus and its celebration of human rights. Hopefully, the rainbow will also remind them of the deep diversity in their own workforce. Employees have rights too, including the right to religious views that seem objectionable and difficult to fathom. The right to those religious beliefs and the practices they entail are never absolute, but Canadian human rights law has created a sensitive and sensible middle path by which religious views can often be accommodated in our places of work. And that too, is worth celebrating.
Recent Comments